🚚 Dispatch & Delivery Timelines
We dispatch all orders from Mumbai within 24–48 hours of confirmation. Delivery timelines depend on your location, as per the zones below:
📦 Surface Courier Delivery (Standard)
| Zone | Location Type | Estimated Delivery |
|---|---|---|
| Zone A | Within City | 2 – 3 Days |
| Zone B | Within State | 2 – 4 Days |
| Zone C | Metro to Metro | 5 – 6 Days |
| Zone D | Rest of India | 6 – 8 Days (Max) |
| Zone E | North-East, J&K | 10 – 13 Days |
✈️ Air Courier Delivery (Where Applicable)
| Zone | Location Type | Estimated Delivery |
|---|---|---|
| Zone C | Metro to Metro | 3 – 5 Days |
| Zone D | Rest of India | 5 Days |
Note: Air shipping is enabled only for select PIN codes and courier partners.
🕒 Pickup Schedule
Our courier pickup window is daily from 2:00 PM to 7:00 PM
Orders are collected directly from our Mumbai location by the assigned courier
🔁 Reverse Courier
Reverse courier is available for select PIN codes based on courier coverage
Reverse charges are usually the same as forward charges unless a courier specifies a separate RTO rate
Standard delivery timelines apply for reverse as well
💵 Cash on Delivery (COD)
COD is available on most orders across India
A ₹50 handling fee applies and is shown at checkout
All charges are exclusive of GST
📦 Packaging & Weight SOP
All idols are packed using rigid boxes with dry protection to avoid damage
Weight-based shipping tiers apply — whichever is higher between actual or volumetric weight
All charges are exclusive of GST. Delivery timelines may vary due to regional or courier disruptions.
